Very good service, first time purchase and I am a well-pleased customer, same-day purchase same day sent out for delivery, received in three days time, with updates sent to my email account with real-time tracking. packaging was good also and received with everything, not a thing missing, keyboard works really good, the keyboard is beautiful, got to see it in person, the orange is really bright and the teal green keycaps really look nice and compliment the overall aesthetics of the keyboard, the paint finish is perfect and looks really cool. LEDs really bright, the keyboard feels really good typing' everything is working fine and I am a happy customer. Some recommendations for ducky: should include compliment keycaps that are compatible with the sf design eg., rgt shift, att & Fn keycaps and also keycaps sets suitable for sf layout. Happy with my purchase.